Privacy policy

The company Woodnest SRL, whose registered office is located at 43, rue de la Prairie, 6890 Redu (hereinafter referred to as “Roisechamp”), processes personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and in line with this privacy policy.

Purposes and Legal Bases for Processing

Roisechamp collects and processes personal data solely for the purposes of:

• Managing information requests,

• Handling bookings and providing accommodation services,

• Fulfilling its legal and contractual obligations.

The processing activities are based on the following legal grounds under the GDPR:

• Article 6.1(b): Processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract,

• Article 6.1(c): Processing is necessary for compliance with a legal obligation,

• Article 6.1(f): Processing is based on legitimate interests (e.g., customer relationship management).

Disclosure to Third Parties

In the course of providing its services, Roisechamp may disclose certain data to service providers or partners located within the European Economic Area, acting on behalf of Roisechamp and subject to the same security and confidentiality obligations.

Roisechamp ensures that these third parties implement appropriate technical and organizational measures to guarantee the protection of personal data.

Data Retention Period

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected (e.g., reservation management, legal obligations, accounting), unless a longer retention period is required or permitted by law.

Rights of Data Subjects

In accordance with the GDPR, every individual has the right to:

• Access their personal data,

• Request its rectification or deletion,

• Restrict or object to the processing,

• Request data portability.

To exercise these rights, you may contact Roisechamp at: contact@roisechamp.com.

Filing a Complaint

If you believe your rights have not been respected, you have the right to lodge a complaint with the Data Protection Authority:

Data Protection Authority (DPA) : 

Rue de la Presse 35, 1000 Brussels
Email: contact@apd-gba.be
Website: https://www.autoriteprotectiondonnees.be